Terms of Service

Effective Date: [24/06/2025
Welcome to Everwell. By booking a session, purchasing a service, or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.

1. About Everwell

Everwell provides personalised health, wellbeing, and fitness coaching services. All services are delivered in a supportive, non-judgmental space designed to help you improve your lifestyle and wellbeing.

2. Services Provided

We offer the following services:

  • Health and lifestyle coaching

  • Fitness guidance and planning

  • “Walk and Talk” wellbeing sessions

  • Workshops and corporate wellbeing events

  • Online content including blog articles and wellness tips

Please note: Everwell services are not a substitute for medical diagnosis or treatment. Always consult your GP or healthcare provider for medical concerns.

3. Eligibility

You must be 18 years or older to use our services. If you are under 18, written consent from a parent or guardian is required.

4. Booking & Payments

  • All bookings must be made via our website or by contacting us directly.

  • Payment is required in advance for all coaching packages and sessions.

  • Accepted payment methods: bank transfer.

  • Cancellations made with less than 48 hours' notice may be charged in full.

5. Rescheduling & Cancellation Policy

We understand that plans can change. Please notify us at least 24 hours before your session to reschedule without penalty. Sessions missed without prior notice are non-refundable.

6. Client Responsibility

Clients are responsible for:

  • Ensuring the accuracy of health and personal information shared.

  • Following up with their GP or medical provider when advised.

  • Taking personal responsibility for implementing strategies discussed during coaching.

7. Confidentiality

All personal and health-related information is kept strictly confidential in accordance with GDPR and our Privacy Policy.

8. Intellectual Property

All content on the Everwell website, including blog posts, downloadable resources, and branding, is the property of Everwell and may not be reproduced or distributed without written permission.

9. Limitation of Liability

While we aim to provide helpful and supportive services, Everwell is not liable for:

  • Any decisions you make based on coaching sessions or blog content.

  • Injury or harm resulting from exercise advice not followed safely or appropriately.

  • Delays or disruptions due to external factors beyond our control.

10. Complaints

We are committed to high standards of service. If you are unhappy with any aspect of your experience, please contact us so we can address it promptly and fairly.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of those changes.

12. Governing Law

These Terms are governed by and interpreted according to the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact Information

Everwell
Email: contact us
Website: everwell-life.com