Privacy Policy

Effective Date: [Insert Date]

Everwell (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and share your information when you use our website and services.

1. Who We Are

Everwell is a UK-based health and wellness coaching service offering personalised coaching, fitness guidance, and wellbeing support. Our services are designed to help you improve your lifestyle and overall health in a compassionate, professional, and confidential manner.

2. What Information We Collect

We may collect and process the following data:

  • Personal information such as your name, email address, phone number, and contact preferences.

  • Health-related information provided voluntarily through forms or consultations.

  • Payment details when you purchase services.

  • Usage data like browser type, IP address, and site activity via cookies and analytics tools.

3. How We Use Your Data

We use your information to:

  • Provide and personalise our coaching and fitness services.

  • Communicate with you (e.g., scheduling, reminders, updates).

  • Process payments and bookings.

  • Improve our services and website experience.

  • Send you health tips, blog updates, or newsletters (only with your consent).

4. Legal Basis for Processing

We process your personal data based on one or more of the following:

  • Your consent.

  • The necessity of processing to perform a contract.

  • Our legitimate interests (e.g., business operation, service improvement).

  • Legal obligations (e.g., maintaining records).

5. How We Store and Protect Your Data

We store your data securely using encrypted systems and access controls. We retain your personal data only as long as necessary for the purposes outlined above or as required by law.

6. Sharing Your Data

We will never sell your data. We may share it with:

  • Service providers (e.g., booking platforms, payment processors).

  • Regulatory authorities, if legally required.

  • With your explicit consent, to health professionals if referrals or coordination of care is necessary.

7. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access, update, or delete your personal information.

  • Withdraw consent at any time.

  • Object to or restrict certain types of processing.

  • Lodge a complaint with the Information Commissioner’s Office (ICO).

8. Cookies and Analytics

Our site uses cookies to analyse traffic and enhance your experience. You can modify your cookie preferences in your browser settings. For more details, see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this privacy policy or your data, please contact us at:

Everwell
Email: [insert email address]
Website: [insert website URL]